Amsterdam

Hi KLM We had been on vacation in Tanzania and from Zanzibar we were left behind by the domestic airline. Precision Air. This airline is the most arrogant and corrupted company I ever been run into. The lied to us that we would be in time for the next flight to Dar es Salam and our Connectionflight with KLM to Amsterdam. A lie of course among many others. The problem with Precision Air was that they refused to help us out and correcting their own misstakes. It was because of them that we missed our flight back to Europe. I had to force them to cancel our flight ticket so it would not be a NO SHOW ticket. They kept saying that they would arrange everything and issue new tickets for us but they never did. Their behaviour was unprofessional, but even worse is their ignorant staff. If it hadn´t been for the KLM office in Dar es Salam Airport that interwined in the process and produced a solution for the ignorant staff of Precision Air we would have missed another flight and furthermore pay for new tickets all over again. We are very grateful for all the professional help and service-attitude from KLM airport office in Dar es Salam and especially KLM-officer mr Patrick Mahimbo. It felt comforting talking to someone who new what he was talking about. Thanks to mr Patrick Mahimbo we flew out, only with a 24h delay.It could have been worse//